THE EUROPEAN MODEL OF QUALITY FOR A DISTANCE UNIVERSITY

Authors

  • Samuel Gento Palacios UNED

DOI:

https://doi.org/10.5944/ried.1.1.2122

Keywords:

distance universities, european model of quality, higher education, quality in education, quality at distance universities, total quality management

Abstract

The need of improving the contribution Universities must give the community and of showing the useful employment of  the resources available to fulfil their goals, are, with progressive intensity,  claiming for organisational and management systems that could guarantee the success of such institutions. It seems it is nowadays spreading the conviction that the total quality paradigm is a very useful  contribution to the organisation improvement: the evidence has showed it in productive institutions and, even, in some ones of service giving. Although educational institutions and, of course, the ones of higher education, are organisations with their own  peculiarity, such paradigm is also penetrating in this sector. More specifically, we here put forward one accommodation for a Distance University of the referential model that, corresponding to the mentioned paradigm, suggests the European Foundation of Quality Management.

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How to Cite

Gento Palacios, S. (1998). THE EUROPEAN MODEL OF QUALITY FOR A DISTANCE UNIVERSITY. RIED. Revista Iberoamericana De Educación a Distancia, 1(1), 39–62. https://doi.org/10.5944/ried.1.1.2122

Issue

Section

Research and Case Studies